General Questions
Here are some common questions about our company.
Package Point is an independent mail and package receiving location in Grande Prairie, offering secure pickup, mailbox rentals, and virtual mail solutions for individuals and businesses.
Unlike traditional P.O. boxes or mailbox rentals, we don’t use physical mailboxes. Instead, all your packages and letter mail are securely held for you, with real-time notifications and flexible pickup options.
Yes. You can receive packages and mail from all major carriers, including Canada Post, UPS, FedEx, DHL, Amazon, and more.
Yes. You’ll receive a real street address with a unique account number, making it easy for carriers and senders.
You’ll receive instant notifications by email, each time a package or letter arrives for you.
Absolutely. We receive and hold both letter mail and parcels for you, and you can pick them up together at your convenience.
With our virtual mail service, you’ll receive a digital image of your letter mail envelope. You can then request to pick up, forward, or have your mail securely shredded.
Yes. Many businesses use our address to receive important mail, packages, and courier deliveries securely.
Yes. We offer forwarding services for both mail and packages, with fees based on size and destination.
We are conveniently located in downton Grande Prairie.
Yes. For security, you’ll be asked to show your unique QR code or matching ID for pickup.
Yes, you can forward your unique QR code to the person picking up your packages.
Monday to Friday 9am to 6pm
Saturday 10 am to 2 pm
We are closed all statutory holidays as well Saturdays when Friday or Monday is a holiday.
We offer flexible plans for individuals and businesses. Visit our pricing page or contact us for details.
Yes. Our virtual mail service includes digital notifications and optional mail scanning.
Absolutely. All items are securely stored until pickup and handled by trained staff.
Yes. Our service is ideal for anyone who shops online and wants a safe, central pickup point for packages.
Yes. You can change or upgrade your service at any time.
Yes. Our virtual mail service includes digital notifications and optional mail scanning.
In order to have your mail/packages delivered to Package Point you need to sign up for a subscription and receive your unique P number. Once you have this number you can redirect to our address and include your P number (typlically in the suite or apt area)
The Zero plan costs $0 per month and is a pay per package use.
The subscription plans are a recurring 30-day subscription and can be cancelled anytime before your next renewal.
After we verivy your identification we will provide you a unique Package Point number. This is how we identify your package once it arrives We also notify you once we receive a package in store for you to pick-up.
We accept Visa, Mastercard, AMEX, debit and cash.
The first and last name on the item needs to match the first and last name on the Package Point Account.
You will need to add your Package Point number in Secondary Address (Apt,Suite,Unit or Building) line.
When checking out your online order, simply enter the following address
First Name
Last Name
10008 103 Avenue
PP(Your Account Number)
Grande Prairie, AB, T8V 1B8
Your Package Point account number is an 4-digit numeric code that identifies your account.
The Package Point account number needs to be added to secondary address field when shipping packages to Package Point.
Packages without account number have the risk of not being accepted.
An unique Package Point number is generated when you sign up. This is how we identify your package once it arrives We also notify you once we receive a package in store for you to pick-up.